At FACET, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

When you visit our website or place an order, we may collect the following information:

• Personal details (name, email address, phone number, shipping and billing address)

• Payment information (processed securely by our payment providers; we do not store card details)

• Order history and transaction details

• Device and browsing information (IP address, browser type, cookies, usage data)

We use your personal information to:

• Process and fulfill your orders

• Communicate with you about your order or inquiries

• Provide customer support

• Improve our website and services

• Send promotional communications (only if you opt in)

• Prevent fraud and ensure secure transactions

All payments are processed securely through trusted third-party providers (such as Shopify Payments, Stripe, PayPal). FACET™ does not store or have access to your full payment card details.

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and improve functionality. You can manage or disable cookies through your browser settings.

We do not sell or rent your personal information.

We may share your data with trusted third parties only when necessary to:

• Process payments

• Fulfill orders and deliver products

• Provide technical services (website hosting, analytics, email services)

• Comply with legal obligations

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including legal and accounting requirements.

Depending on your location, you may have the right to:

• Access your personal data

• Request correction of inaccurate information

• Request deletion of your data

• Withdraw consent for marketing communications

To exercise these rights, please contact us at support@facet.com.

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

FACET™ reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.