Terms of Service

Welcome to FACET™. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before using our services.

1. General Conditions

By placing an order on FACET™, you confirm that you are at least the age of majority in your country of residence or have permission from a legal guardian. We reserve the right to refuse service to anyone for any reason at any time.

2. Products & Services

We make every effort to display our products as accurately as possible. However, we do not guarantee that colors, finishes, or product representations on your device will be perfectly accurate due to screen differences.

FACET™ reserves the right to modify or discontinue products at any time without prior notice.

3. Pricing & Payment

All prices are listed in the currency displayed on the website. Prices are subject to change without notice.

We accept payments through secure third-party payment providers, including but not limited to Shopify Payments, Stripe, and PayPal. FACET™ does not store your payment details.

4. Order Acceptance & Cancellation

FACET™ reserves the right to accept or reject any order at our discretion.

Once an order is placed, it cannot be cancelled or modified after processing has begun.

If we are unable to fulfill your order, you will be notified and refunded in full.

5. Shipping & Delivery

Delivery times are estimates and not guaranteed. FACET™ is not responsible for delays caused by carriers, customs, or external factors beyond our control.

Customers are responsible for providing accurate shipping information. FACET™ is not liable for lost packages due to incorrect addresses provided by the customer.

6. Returns & Exchanges

Returns and exchanges are subject to our Returns & Exchanges Policy.

Custom-made or personalized items are final sale and cannot be returned or exchanged.

For hygiene reasons, earrings cannot be returned unless defective.

7. Intellectual Property

All content on the FACET™ website, including logos, images, text, designs, and branding, is the property of FACET™ and may not be used, reproduced, or distributed without prior written permission.

8. Limitation of Liability

FACET™ shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our total liability shall not exceed the amount paid for the product in question.

9. User Conduct

You agree not to misuse our website, interfere with its operation, or engage in any activity that violates applicable laws or regulations.

10. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law principles.

11. Changes to These Terms

FACET™ reserves the right to update or modify these Terms of Service at any time. Changes will be effective upon posting on this page.